Frequently Asked Questions About Our Trash Can Cleaning Service

Why should I have my cans cleaned?

Our bin cleaning system effectively reduces health hazards from harmful pathogens such as Streptococcus, Staphylococcus, E-coli, Salmonella, Listeria, and even the common cold virus. With our service, you can rest assured your trash bins will be clean, disinfected, sanitized, and deodorized.

How do I sign up?

Signing up is simple. Visit our sign-up page or give us a call at 504-233-8380.

What happens after I sign up?

Apex Bin Cleaning services your neighborhood at least once a month. Upon signing up your service cycle could begin as early as this week. If your neighborhood won't be serviced for another couple of weeks, we will contact you to arrange the best time to get started.

What types of information do you need and why?

The basics, name, address, and phone number. After that we simply need the information that will allow us to best serve you, such as: What is your usual trash pick up day. Are you in a gated community? Do you have any special needs? Vicious attack dog? Let us know!

What forms of payment do you accept?

For your convenience, we accept credit cards, cash, and checks.

How much does your service cost?

See our sign-up page for our payment options. Service is available for as low as $12.50 per bin.

How often will I be billed?

Our service is billed quarterly or annually for your convenience!

Can I pay for someone else to have the service?

Absolutely! Simply provide their address rather than yours when you sign-up.

How will I know when my next scheduled cleaning is?

After you are signed up we will email or text you a reminder the day before your scheduled cleaning.

How often do you clean bins?

We recommend cleaning your cans on a monthly basis. Some clients, however, prefer to have their bins serviced every two weeks. Contact us or visit our sign-up page for all available service schedules and pricing.

Why do I need Apex Bin Cleaning when I can do it myself?

You might like to DIY, but let us take care of this messy chore for you! To keep your home safe from unwanted germs and pests, we’ve got the equipment to reach up to 200 degrees to sterilize your bins and a deodorizer to rid of any unwanted smells. Using a hose and broom is not sufficient to effectively do this.

Do you take my trash bins away when they are cleaned?

No, everything is done right in front of your place of residence.

Do I need to be home when you clean my trash can?

No, there shouldn't be any reason why we would need to bother you! If you hear us outside feel free to come say hello though!

Is the water filtered and reused?

The water we use is clear drinkable water on each bin. We retain the dirty water, which then is filtered through the city’s or parishes sewage system.

Do I need to have anything special for you to clean my bins?

All you need is an empty trash bin. We would prefer if they were especially dirty!

How do you dispose of the dirty water?

We dispose of the dirty water through the sewage system which is processed through the waste treatment facility. Always adhering to City and Parish codes.

What if I have a problem with your service?

Please give us a call if you have any questions or concerns with your service and we will do everything we can to resolve it.

Can I place my services on hold if we are going away for an extended holiday?

Yes of course! Just give us a call and we can move it to another week at your convenience.

When I return home I found that my trash can has been cleaned. I have not signed up for your service. Why did you do this?

As a random act of kindness, we clean trash cans in a new service area free of charge. If you wish to continue with our service simply sign-up online or give us a call at 504-233-8380. You will not be charged for this first complementary trash bin cleaning. If you do not wish to have our service please accept the free clean on us, and remember the next time, your trash can needs cleaning just give Apex Bins a call

Can I alternate my trash cans each cleaning cycle?

Sorry, but no. Each container has its own identification and only bins that have a scheduled service will be cleaned.

We offer fast, affordable trash can cleaning across Southeast Louisiana. Our curbside service removes odors, bacteria, and grime so your bins stay clean and fresh. Simple sign-up, real results.

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St. Rose, Louisiana

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